Categories of Personal Information Collected and Purpose for Collection
Enroll Healthcare collects the following categories of personal information: (1) contact information including your name, email address, street address, city, state, phone number, and zip code; (2) demographic information including your household income, date of birth, the number of people in your family, whether you smoke, and whether you have any preexisting conditions; (3) online behavior information including online activity, preferences, and time spent viewing features; and (4) device and usage information, such as your IP address, browser and device characteristics, information about how and when you use our Service, internet service provider (ISP) information, referring and exit pages, operating system, clickstream data, and other technical information.
Unless stated otherwise in a separate agreement or provided by you in an application for health insurance or other services that require the provision of certain sensitive information, Enroll Healthcare does not collect sensitive personal information such as your social security, driver’s license, state identification card, or passport number; your account login, financial account, debit card, or credit card number in combination with any required security or access code, password, or credentials allowing access to an account; your racial or ethnic origin, religious or philosophical beliefs, or union membership; the contents of your mail, email and text messages, unless we are the intended recipient of the communication; your genetic data; your biometric information for the purpose of uniquely identifying you; and personal information collected and analyzed concerning your sex life or sexual orientation. We ask that you not send nor disclose this sensitive personal information to us.
Enroll Healthcare collects your contact and demographic information with the goal of finding an affordable health insurance plan that works for you and your family. In furtherance of this purpose, and to deliver the quotes, products, or services you request, Enroll Healthcare may provide these categories of personal information to insurance carriers and other service providers (collectively, “Network Partners”).
Enroll Healthcare only collects and processes the minimum amount of personal information from you that is necessary for the purposes of our information processing activities and retains such information only if required to fulfill such purposes. Our information processing activities include conducting our business; delivering products and services to you, including via our Network Partners; personalizing your experience on our website; marketing; customer communications and support; user verification; quality management services; Service maintenance and improvements; and complying with legal requirements.
Where applicable, if Enroll Healthcare intends to further process your personal information for a purpose other than that for which the personal information was initially collected, Enroll Healthcare shall, prior to such processing, provide you with any relevant information on such additional purpose, and, to the extent required by applicable law, obtain your consent for this.